Management policy

At INSTITUTO MALAVÉ, for its assisted reproduction laboratory services and gynaecology and obstetrics services, we are committed to maintaining a Management System based on the requirements of the UNE-EN-ISO 9001:2015 and UNE 179007 standards in order to continuously improve our work and achieve maximum satisfaction for our patients.
The main values of our company are:

PERSONALISED SERVICE, GOOD INFORMATION.
ACCESSIBILITY, AVAILABILITY, EFFICIENCY, PROFESSIONALISM
ADEQUATE DOCTOR-PATIENT RELATIONSHIP
COMPREHENSIVE TREATMENT (Obstetrics, Gynaecology, Reproduction and Surgery).

That is why we are continually training our professionals, to ensure that the patient is satisfied with each of the services provided.

We standardise our processes, and identify risks and opportunities, as a means of reducing internal and external failures, minimising the potential for error and achieving the intended results.

Complying with the patient's requirements, with the applicable legal and regulatory requirements, as well as with other requirements to which the organisation may subscribe is one of the main commitments acquired by the Management.

Through continuous improvement we try to maximise the management of our processes, setting ourselves annual objectives that allow us to be increasingly competitive and achieve greater patient satisfaction.

La sociedad actual demanda una edad madura sana y plena de vitalidad y así lo comprendemos en Instituto Malavé

Directión

Date January 2017

Certificación Bureau Veritas. ISO9001 , UNE179007
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